About These Terms and Conditions

The Suit Society Pty Ltd ("we," "us," or "our") operates the website www.suitsociety.com.au ("Site"). By accessing or using the Site, you agree to these Terms and Conditions ("T&C's"). If you do not agree, you may not use the Site. We recommend keeping a copy of the T&C's for future reference. We reserve the right to modify these T&C's at any time.

We sell and ship products worldwide. Customers are responsible for providing accurate shipping information. Incorrect details may result in lost or delayed parcels, for which we are not liable.

To purchase from the Site, you must register and provide accurate personal and payment details. By placing an order, you confirm the validity and authorization of your payment method.

Orders placed on the Site are offers to purchase products under these T&C's. An acknowledgment email will be sent upon order placement. Orders are officially accepted only after validation, order confirmation, and dispatch.

We accept multiple payment methods, including PayPal, Visa, MasterCard, AMEX, Direct Deposit, and Afterpay. Payments are processed securely upon order submission. Additional identification may be required for security checks.

All prices include GST and are subject to change without notice. Shipping costs are calculated during checkout. Promotions and sales are subject to availability and may be modified at our discretion.

While we strive to display product colours accurately, variations may occur due to monitor settings. Descriptions are provided to the best of our ability but are not guaranteed to be error-free.

Timing: Orders are dispatched the next business day, with delivery times varying by location.
Methods: Domestic orders use Australia Post or Couriers Please; international orders use suitable carriers.
Charges: Shipping within Australia starts at $25 for single items, with additional charges for multiple items.
Tracking: Provided upon dispatch.

Products are covered under Australian Consumer Law. Defective products can be repaired, replaced, or refunded. Claims must be made within 7 days of delivery, with evidence provided.

Replacement products are shipped at our expense after return. Manufacturer's warranties are additional to consumer guarantees but may be voided by misuse or excessive wear.

Defective products require a Return Authorisation (RA). Products must be returned in their original condition with all accessories and documentation. Damaged returns may be refused.

Products can be returned within 30 days for a refund, excluding return postage costs. Items must be in new, unused condition, with all tags attached. Contact Customer Service for guidance.

Customers are responsible for return postage unless the product is defective. We recommend using registered post or courier services to ensure safe transit.

We collect and use customer data for processing orders and providing updates. Customers can request corrections or copies of stored data. Refer to our Privacy Policy for details.

We employ security measures like SSL technology to protect transactions. Fraudulent credit card use or unauthorized transactions are not our responsibility.

We may request additional information for identity verification. Failure to comply may result in order cancellation. Refunds will be processed promptly if identity cannot be confirmed.

Our website uses cookies to enhance user experience. By using the Site, you accept cookies unless settings are adjusted. Blocking cookies may impact functionality.

The content and design of the Site, including trademarks and other intellectual property, are protected by law. Unauthorized use is prohibited.

You are responsible for your activity on the Site. Violations, including prohibited activities or disrespectful behaviour, may result in denied access.

We are not liable for delays caused by circumstances beyond our control. Obligations will resume once the issue is resolved.

These T&C's are governed by Queensland, Australia law. Any disputes will be handled by the courts of Queensland.

We reserve the right to update these T&C's. The version applicable to your purchase is the one posted at the time of your order.

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or products. If any portion of these T&C's is deemed invalid or unenforceable, the remainder will remain in effect.

For inquiries, reach out via phone: 0422090220 or email: customercare@suitsociety.com.au.